Hamburg Airport Services
RESTAURANTS AND FOOD
Find information about the restaurants, fast food options and food stores located in Hamburg Airport terminals.
See Restaurants and Food at HAM
SHOPS AND STORES
Check all retails outlets available at Hamburg Airport.
wi-fi
Free Wi-Fi is available at Hamburg Airport. To enjoy it, please log in at "HAM AIRPORT FREE WIFI" network.
Tourist Information
Hamburg Airport Tourist Office is located at the arrival level of both terminals, at the Airport Office and the Airport Plaza.
There you can find several services such as hotel reservations, tickets for either transport and events, among others.
Service hours: Every day from 06:30 am to 11:00 pm.
Medical Facilities
You can find first aid centre at Hamburg Airport.
Pharmacy
At the Airport Plaza in the Arrivals level you can find the Pharmacy.
Service hours: From Monday to Friday (7:00 am to 9:00 pm) and from Saturday to Sunday (8:00 am to 9:00 pm).
Wheelchair rental
Hamburg Airport provides free wheelchair rental for disabled passengers.
Business Services
Throughout Hamburg Airport you can find several business service facilities such as fax, photocopying and post services.
The Airport Office is located in the Arrivals level of Terminals 1 and 2.
Regarding the post office, find it at Terminal 2.
Service hours: 8:00 am to 8:00 pm – Monday to Friday, and 8:00 am to 1:00 pm – Saturdays.
left luggage
You can find the left luggage facilities on the Arrivals level of Terminal 2.
Casino
Want to test your luck? Then go to the Casino of Hamburg Airport. Find it at the level 2 of Terminal 1.
Service hours: From Monday to Sunday from 12:00 pm to 00:00 am.
ATMs
Find plenty of ATMs throughout all airport terminals.
Baby care rooms
Throughout all airport terminals there are baby care rooms equipped to feed, change diaper or breastfeed your baby.
SMOKING AREA
Passengers can smoke at several locations around Hamburg Airport.
luggage storage
There are no lockers available at Hamburg Airport.
Other services
- Retail stores
- Toilets
- Showers
- VAT refund
- Baggage services
- Duty Free Shops
- Luggage wrapping
- Smoking allowed areas
- Bank
- Business lounge
- Currency exchange
- Children’s play area
on-airport hotel
Hamburg Airport hosts the Radisson Hotel. It is connected to the Airport Plaza by a pedestrian bridge, located 100 meters of both terminals.
Lounges
Terminal 2
Lufthansa Business Lounge: Second level. Open from 05:00 to 21:00. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Printers, Copiers, Smoking area.
Access fee: From € 35.00 per person.
Lufthansa Senator Lounge: Second level. Open from 05:00 to 21:00. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Printers, Copiers, Telephones, Smoking area.
Airport Plaza
Airport Lounge: Third level. From 05:15 to 21:00. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals, Printers, Copiers, Smoking area.
Entrance fee: €35.00 per passenger.
The Emirates Lounge: Third level. From 11:45 to 14:30 and 17:30 to 20:10. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.